Who Owns Improvement? (And Why Most Teams Get This Wrong)

A deep dive into the role of leadership vs. staff in sustaining CI, and why many organisations fail because they push ownership to the wrong place.

Sep 27 • 

Tomiwa Femi-Philips

10

4

Do We Mistake Busyness for Value?

How the obsession with visible activity (“we’re working hard”) often overshadows actual value delivery.

Sep 20 • 

Tomiwa Femi-Philips

6

2

Does Standardisation Kill Innovation?

“If I follow this checklist exactly, where’s the room for creativity?” Some worry their judgment isn’t valued, which fuels the frustration. But that…

Sep 6 • 

Tomiwa Femi-Philips

10

3

August 2025

Why Your Team Thinks Improvement Work Is “Extra Work".

The real job of a leader is not to bulldoze resistance. It’s to create the space, the clarity, and the trust that lets people catch up at their own…

Aug 30 • 

Tomiwa Femi-Philips

3

“Experienced Intuition” is Not Enough

A decision backed by experience and data? That’s how you create change that lasts.

Aug 16 • 

Tomiwa Femi-Philips

7

3

The Guide to Being an Annoying Improvement Specialist

...(And how to stop before someone flings your A3 at your head)

Aug 2 • 

Tomiwa Femi-Philips

8

5

July 2025

How to Sabotage Your Gemba (Like a Pro)

Gemba is not for catching people slacking, unless you're also ready to catch the broken process behind it.

Jul 19 • 

Tomiwa Femi-Philips

9

1

Do We Risk Quality When We Minimise Business Value-Add?

Minimising Business Value-Add should always be strategic. The idea is to protect the outcomes that matter while trimming the unnecessary fluff.

Jul 5 • 

Tomiwa Femi-Philips

8

1

June 2025

Doing Things Right - Efficiency Vs. Doing the Right Things - Effectiveness: Why Both Matter

Hey Friend,

Jun 28 • 

Tomiwa Femi-Philips

4

The Hidden Weight of Helping People Improve.

Real improvement is brutal, confronting and requires humility.

Jun 14 • 

Tomiwa Femi-Philips

4

2

May 2025

Alignment Before Action: Getting Operational Definitions Right

Never assume "everyone knows" what something means or how it is measured or defined.

May 31 • 

Tomiwa Femi-Philips

1

How to Listen to Your Process: A "real-world" example

...sometimes, the problem isn’t a lack of capacity. It’s the fact that your process is dancing “azonto” with your time.

May 18 • 

Tomiwa Femi-Philips

2